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BPO Jobs Philippines - Technical Support Agents at Phil-Am Outsourcing Solutions, Inc.
Home » Jobs » Technical Support Agents at Phil-Am Outsourcing Solutions, Inc.

This job ad has been posted over 40 days ago...

Technical Support AgentsFull-time

at Phil-Am Outsourcing Solutions, Inc. in Mandaue City (Published at 2014-10-06)

FOR A TELECOM/ISP ACCOUNT

RESPONSIBILITIES:

  • Receive, prioritize, document, and actively resolve customers/callers help requests. 
  • Resolve problems using of diagnostic and help request tracking tools.

 

REQUIREMENTS:

  • At least 1 year technical support experience on a Telecom or ISP account (such as Qwest/Century Link, Verizon, AT&T, Comcast, etc.)
  • Computer and Internet literate, highly proficient with MS Office applications 
  • Excellent English communication skills
  • Experience providing customer service to Australian accounts a plus but not required
  • Shifts will mainly be during Philippine day-time hours

How To Apply

Please send your resumé and application letter to the following address:

PHIL-AM OUTSOURCING SOLUTIONS, INC

3/F Kingdom Resources Corp. (KRC) Building
Lopez Jaena Street, Subangdaku
Mandaue City, Cebu 6014

Tel. No. 422-5512

 

Or to 

Email address:  hr@osi.ph 




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