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BPO Jobs Philippines - Technical Support Associates at Executive Boutique Call Center
Home » Jobs » Technical Support Associates at Executive Boutique Call Center

This job ad has been posted over 40 days ago...

Technical Support AssociatesFull-time

at Executive Boutique Call Center in Cebu City (Published at 2014-01-28)

Description:

Work on behalf of a premier Americna company which provides professional technical and customer service to customers who experience performance or technical issues with their personal computers. Essential duties include communicate with customers by telephone or chat to determine the nature of technical issues; practice systematic troubleshooting procedures to diagnose and resolve technical issues; optimize each client's system using the designated software tools; escalate technical issues based on company guidelines; document each call in the company CRM.


Qualifications:

- At least college level; with Associate's Degree in Computer Science, MIS or comther comparable technical field

- Alternatively, has one year certificate technical training and 3 months of related work experience

- Alternatively, has Technical Certifiction (e.g. CompTia A+) and 6 months of related work experience

- Alternatively, one year on the job training as a computer repair troubleshoot for any BPO

- Other qualifications include strong English communication skills, excellent time management, strong work ethic, team player, excellent listening skills, persuasive, customer-focused and attentive to details, willing to learn and take feedback, result oriented and motivated.


How To Apply

Send your resume to jobs@ebcallcenter.com

 

Or hand in your resume to:

EXECUTIVE BOUTIQUE PH, Inc.

12F Skyrise 2, IT Park

Lahug Cebu City




More About Executive Boutique Call Center

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